FAQ

 

General Shipping Information:

  • Orders generally ship Monday - Friday in North Carolina.
  • Some items may be shipped separately due to weight requirements.
  • Some items may not be sent internationally (Outside of the US) or be flown. See product description for more details.

How long do you take to ship my stuff?

Generally it takes 1-2 Business Days to ship it out depending on availability.

Do you track shipping?

Of course! We send you the tracking information in a confirmation e-mail once sent out.

How much is shipping?

It depends on how fast you want it and if it is international.

  • Standard Shipping:
    • 2-6 Business Days
    • 9.99
  • Expedited Shipping:
    • 2-3 Buisiness Days
    • 19.99
  • Express Shipping:
    • 1-2 Business Days
    • 29.99
  • International:
    • Varies depending on country.

 

 

Do you offer refunds?

Yes, with some exceptions. Digital downloads and video tutorials are non-refundable. Otherwise, refunds will be accepted so long as it is within 30 days and the product is in the original condition. A 15% restocking fee will apply. You will be responsible for return shipping costs of non-defective merchandise. Refunds are issued to the original payment method.

 

How do I order wholesale?

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Any other questions?

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